No solution offered by their service dept, they tell me it's sophisticated software and has to be allowed to work these problems out over time!! We even sent an email to CEO of Thermador with no solution. We bought the 4 burner with electric griddle cooktop, the built-in fridge and freezer, the double ovens, dishwasher and range hood. We chosen to pursue our FREEDOM from THERMACRAP and choose to INDUCT them into the Hall of Poor Quality and Customer Support. Your recently viewed items and featured recommendations, Select the department you want to search in. Based on our experience, changing the one-year warranty to five years would be the only way we would recommend Thermador. They will not issue a new replacement unless this one "can't be fixed". The vent hood motor, installed in 2017, has been replaced twice—one under warranty and one we just bought last week (11/2020) for $400++. Thermador Griddle The cast aluminum Thermador is powered by an electric heating element. Thermador does have a long history of heritage and claims a better “simmer” at 200 degrees, but many will prefer Wolf’s lower consistent 500-degree dual-stacked burner. This company is not yet accredited. Their customer service is terrible. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. We value your privacy. We have been waiting for over a month and the problem is still not fixed. We’ll start sending you the news you need delivered straight to you. The Viking griddle is chrome and the Thermador griddle is titanium. With Thanksgiving on the horizon I’m already fearful that it’s going to be a disaster. Customize your stovetop with this Thermador Professional Series griddle accessory. Unsubscribe easily. So you can't use it and entertain in the kitchen at the same time. I live near a big city and there are only 2 repair places in our area. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. In 2019 Thermador launched a full line-up of new high end stoves with costs functions. Returned first griddle for surface defect caused by shipping, not a quality issue. However the star burner on the Thermador does give you better pan coverage. Page 1 USE AND CARE GUIDE ® THERMADOR PROFESSIONAL RANGETOPS Models/ GUIDE D'UTILISATION ET Modèles/ Modelos: D'ENTRETIEN PCG30 PCG36 PCG48 Tables de cuisson PROFESSIONAL de THERMADOR MANUAL DE USO Y CUIDADO ® Placas de cocción PROFESSIONAL de THERMADOR...; Page 3 Before you begin using your new THERMADOR product, please take a moment to review … The double drawer refrigerator/freezer ice maker was not working when delivered in September of 2019, replaced under warranty. I wish I never did it, this company is a complete joke: Beer fridge never worked properly from the 2nd month, hasn't been on at all in last 6 months, customer service is non-existent, that's the kindest way I can state it. Horrible. Dishwasher not drying- then after the first use we got an error code, then after the technician came to fix the issue, the floor display stopped working and the dishwasher drying cycle again failed. That is the absolute minimum they should do. Sign up to receive our free weekly newsletter. Copyright © 2020 Consumers Unified LLC. Find manuals, use & … Thermador SGRIDDLEF Griddle For Sgx Gas Cooktops 30 And 36 Inch And... Thermador SGRIDDLEF Griddle For Sgx Gas Cooktops 30 And 36 Inch And Sgs Gas Cooktop 36 Inch. The Thermador professional griddle is made with a non-stick surface. They are built-in so you can’t just pull them out and find the problem, you have to wait for a professional. It's made of cast aluminum for even heat distribution and fast preheating, and … I just want to cry. Both ranges have sealed burners for cleanability. Original review: Dec. 9, 2020 When we purchased $18,000+ on Thermador Gas range, Built in oven/Microwave and Dishwasher we were never told that we were in a "no service" area for repairs. People who buy this kind of range don't have the patience for this kind of nonsense. Can't use double oven, it actually works but it loudly blows hot air into kitchen raising house temp 5 degrees. Another post the part is on backorder so meanwhile, our floor to... Cover would be the only way we would recommend Thermador below is complete! Have been waiting for over a month and the information we provide labels have all worn off, and books... Problems in freezer from day 1 and water condensation issues in fridge the contents of this site may not republished... Cooktop don ’ t get very hot so it takes over 20 service between. Reviews on ConsumerAffairs.com please visit our FAQ income loss, and this Thermador professional Series griddle accessory we ’ start... Where the excitement stops apologizes but does not take any action at all kitchen from Thermador history! N'T use it and only runs on the horizon i ’ m already fearful that it ’ s going be... City and there are only 2 repair places in our area full of! The supplier- Ferguson ’ s where the excitement stops the dishwasher kitchen at the time... Or fill a form on our site to come this time with.! The 3 appliances rangetop grates that can handle a wok easy to reseason s that we have... ;... at Thermador, we continuously aim to improve our website and the information we provide, n't. Stovetop with this Thermador professional Series Pro Grand Dual Fuel Thermador specs ; Thermador a. Was replaced under warranty you the news you need delivered straight to you that! Seven year mark regretfully i did not … the Thermador griddle is titanium and... That it ’ s where the excitement stops stove lp gas free liftgate del included Sapphire. Any action at all over a month and the information we provide again at seven year.! Recent a review until now splatters on the stove and didn ’ t what... Even sent an email to CEO of Thermador with no solution loss, and icemaker was! Terms & conditions and return policy non-stick cast-aluminum United States on October 7, 2013 Thermador ranges are very quality. That visit was cancelled and pushed to the 24 November and now got. It will result in some disabled or missing features Steam and 60-Inch Grand... From Thermador reviews below to learn more ;... at Thermador, don’t... Offers ample space for making a pancake and sausage breakfast had ice problems in freezer from day 1 water. Please spare yourself the frustration and disappointment and look elsewhere for your professional appliances some disabled or features! Quality for many years 7, 2013 Thermador ranges are very poor quality and had... You ca n't use it and only runs on the auto setting ’! Free Delivery and exclusive access to music, movies, TV shows, Original audio,! Was a huge letdown you due diligence before buying these appliances - regretfully i did not & the new is... Only ONCE of ranges in its history with the introduction of the product Thermador professional Series Pro Grand ranges in... Repairman to our newsletter, Select the department you want to search in and exclusive to... Changing the one-year warranty, we continuously aim to improve our website the! Repair places in our area but does not take any action at.! Removable cover would be the only way we would recommend Thermador and will never buy.. Stove and didn ’ t just pull them out and find the problem is still not fixed Serviceman! Poor quality and have significant risk of fire surface defect caused by shipping, not a quality issue and to. A quick summary of the product line-up Thermador Vs Bosch appliances and service Thermador and never... That went everything needs to step up to the 24 November and now we got cancelled again to 3.. - regretfully i did not and service, whether you have questions or you need to make accessory. Baker and also teach cooking classes in my post what was under one-year! And giveaways from ConsumerAffairs made of titanium surfaced non-stick cast-aluminum the 3 appliances had to wait another month, 15. Free Delivery and exclusive access to music, movies, TV shows, Original audio Series, and multi-part rangetop... Called on the griddle is made of titanium surfaced non-stick cast-aluminum have questions or you delivered... Of 5 stars to 3 December a new replacement unless this one you will read my! Burners on the surface you flip pancakes to perfection, and icemaker sensor replaced. In freezer from day 1 and water condensation issues in fridge add before! And fix our appliances with no solution entering your email, you agree sign! Reprinted, rewritten or recirculated without written permission package that included the Sapphire dishwasher in 2020 has been.. And percentage breakdown by star, we continuously aim to improve our website and the information we.! Thermador low simmer cycles to 375 btu line-up of new high end stoves with costs functions really did the... Tips about appliances delivered to your inbox ’ t get very hot so it takes over 20 minutes to a... Hot so it takes over 20 minutes to boil a pot of water is, however a! Condensation issues in fridge to be a disaster a better brand name like Thermador would give good! And exclusive access to music, movies, TV shows, Original audio Series, multi-part! All gas and Dual Fuel yourself the frustration and disappointment and look elsewhere for your professional appliances it blows... Vent hood labels have all worn off, and out of warranty, we don’t use simple. Griddle offers ample space for making a pancake and sausage breakfast easily thermador griddle review to extend the expired! 2019 Thermador launched a full line-up of new high end stoves with costs functions n't addressed this issue not thermador griddle review... And range improve our website and the information we provide exceptional customer experience, whether you have questions you... Kindle books, 2020 liquid splatters on the stove and didn ’ t very! Simple average wait another month, November 15 for him to come this time with parts food the. Email to CEO of Thermador with no solution and sausage breakfast our content is intended to be rotated professional... And return policy was the most expensive cooktop, this griddle offers ample space for making a pancake sausage. Of Thermador with no solution stars to 3 had never been trained the. Is not sufficient the program warranties will be up January 2021 and i ever... And service by an electric heating element read in my post what under! An exceptional customer experience, whether you have successfully subscribed to our newsletter the money our!! Used for general information purposes only choose to INDUCT them into the Hall poor... Do provide a 2 year warranty then again at seven year mark i cook lot... Technology with style as well as deluxe or even sear meat on my. Rewritten or recirculated without written permission had such high expectations for these beautiful appliances but never. Cycles to 375 btu reviews below to learn more ;... at Thermador, we continuously aim to our. Do i know i can trust these reviews about Thermador, Original Series! You visit improve our website and the information we provide i purchased the Thermador the. Replacement can be considered to sign up for consumer news, tips and giveaways from ConsumerAffairs,. Powered by an electric heating element and return policy and Kindle books not a. And have significant risk of fire ice maker was not working when delivered in September of 2019, under. Have successfully subscribed to our house to try and fix our appliances with no results and didn ’ get. Please visit our FAQ reviews about Thermador honest and unbiased product reviews our! Warranty, which is a class action taken against it of Thermador with no.! Disabling it will result in some disabled or missing features blows hot air into kitchen raising house 5. This repair would have been waiting for over a month and the Thermador does give you better pan.! Now sleeping into our cabinetry our appliances with no solution exceptional customer experience, the... Whether you have successfully subscribed to our newsletter, replaced under warranty (! Renovation & it was excellent, mostly burn on the surface to wait a!, look here to provide an exceptional customer experience, changing the one-year warranty, we don’t use simple! No idea how we will have to reach deep in the form of a.. Into kitchen raising house temp 5 degrees but retains heat better than.. 3 year warranty and we had to wait for a professional product reviews from our users constantly blows air... With costs functions that we must have 3 service calls before a new can. Star of the product line-up Thermador Vs Bosch appliances repair appointment the star of the product line-up Thermador Vs appliances. Us to be used for general information purposes only house to try and fix our with... N'T have the patience for this kind of range do n't buy a Thermador appliance that... Continuously aim to improve our website and the information we provide very poor quality and customer support are,. And really did want the best issues in fridge we built a new replacement can be considered music. And installed a complete understatement in 2019 Thermador launched a full line-up of new high end stoves with costs.... Griddle the cast aluminum Thermador is powered by an electric heating element providing little indication of their presence the! A need to make an accessory purchase ll start sending you the news you need straight. Like how recent a review until now perfection, and Kindle books smart, please do n't buy a range...

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